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Shipping & Delivery

Order Processing and Shipping Information

Estimated Delivery Time: Customers can expect to receive their products within 5-7 business days after their payment has been received and their order has been processed.

Product  Production Time (business days) Shipping Time USA, Canada, United Kingdom (business days) Shipping Time European (business days) Shipping Time Rest of the World (business days)
T-shirt  1-3 2-3 3-5 7-10
Sweatshirt  1-3 2-3 3-5 7-10
Hoodie  1-3 2-3 3-5 7-10
Drinkware  1-3 2-3 3-5 7-10
Ornament  1-3 2-3 3-5 7-10

Order Production:  Your purchase will go into our waiting queue for two hours after payment before it is printed. You have this window of time to amend the order’s information or cancel it. It usually takes 1-3 business days for production.

Shipping Time:  The 2-3 business day delivery window is only an estimate; delivery times may differ. Every shipment includes a tracking link so that clients may view the progress of their deliveries.

Shipping Costs:

  • US Shipping: $1.99 per item. Free shipping for all orders over USD 79
  • International Shipping: $7.99 for the first item, and $6.99 for each additional item. Free shipping for all orders over USD 139.
  • Note: Special locations may have higher shipping costs.

Incorrect or Undeliverable Address: We aren’t sure we can help with orders that are not delivered because the customer supplied inaccurate or insufficient information. Items that are returned to us may be reshipped at the following costs, with updated and correct shipping information:

  • $7 for re-ship to US per item
  • $10 for re-ship globally per item

Multiple Addresses and PO Boxes:  We only provide shipping to a single shipping address. Kindly place separate orders for each area you would like your items shipped to. Military APO/FPO addresses and PO boxes are accepted for shipping.

VAT Taxes: In the case of overseas shipping, we do not collect tax. The recipient is liable for all taxes and levies. Customers are recommended to contact local customs for further information as VAT costs may differ by country.

If you have any further questions, please feel free to reach out to [email protected].

Contact Information

Headquarters:

Salelogy

Vietnam Office: 511 Le Duan Street, Eatam ward, Buon Ma Thuot city, Dak Lak province, Vietnam.

USA Mailing Address: 1985 Del Amo Blvd Suite H7528, Torrance, California 90501, United States

Email support: [email protected]

Phone number: + 1 424 4881752

Working Hours: Monday – Friday (8:30 AM – 5:30 PM) (GMT-6)