Personalized Grandma Nana Mimi Reindeer Christmas Ceramic Mug

Microwave safe, dishwasher safe.

• 11oz: 3.8” height x 3.2” diameter
• 15oz: 4.5” height x 3.4” diameter
• Made from durable heat heat-resistant ceramic
• Glossy finish

Order Queue and Production:  Your purchase will go into our waiting queue for two hours after payment before it is printed. You have this window of time to amend the order’s information or cancel it. It usually takes 1-3 business days for production.

Estimated Delivery Time: Customers can expect to receive their products within 4-6 business days after their payment and order have been processed.

Shipping Time: The 2-3 business day delivery window is only an estimate; delivery times may differ. Every shipment includes a tracking link so that clients may view the progress of their deliveries.

Shipping Costs:

• US Shipping: Free Shipping. $5.99 for Priority shipping
• International Shipping*: $7.99 for the first item *Note: Special locations may have higher shipping costs.

We make every effort to guarantee that each order is produced precisely and to a high standard. However, because our products are produced to order, errors could occasionally happen. We accept returns and exchanges in the circumstances listed below.

After receiving your order, you have 30 days to get in touch with us if there are any problems. Returns are only accepted if:

• The goods are damaged
• There are visible defects in the print
• The item is the wrong size
• The item is the wrong color
• The item is the wrong design
• The item is the wrong style (e.g. long sleeve instead of tee)

Return Procedure:

1. Submit a return request within 30 days of receiving the goods. Requests after 30 days will not be accepted.

2. The request can be made via our ticketing system at Contact Us or by emailing support@salelogy.com.

3. Returns can be exchanged for the original item or refunded for the original purchase price. Requests are typically addressed within 24 hours.

4. Ship the return to our warehouse at 1985 Del Amo Blvd Suite H7528, Torrance, California 90501, United States with the order ID and at your expense.

5. Refunds will be processed to the original payment method as follows:

   • PayPal: Refund will be available immediately
   • Credit card: Refund will be processed within 5-10 business days

Please contact us at support@salelogy.com if you have any other questions.